NEWS

[IMPORTANT NOTICE] Announcement of Event Cancellation and Refund for “Love Live! Sunshine!! Aqours 5th Anniversary LoveLive! ~LET’S GO WONDER TRIP~”
2021/07/12

Thank you for supporting “Love Live! Sunshine!!” always.

Unfortunately, we have determined to cancel the “Love Live! Sunshine!! Aqours 5th Anniversary LoveLive! ~LET’S GO WONDER TRIP~” concert.

Although we have adjusted the rescheduled concert, we have reached the conclusion that it is difficult to hold it in Shizuoka in view of the Emergency Declaration that was released on April 25th 2021 and the situation of the COVID-19 pandemic.

We truly apologize for the announcement to everyone whohas looked forward to the concert.

We, all of Love Live! Sunshine!! team, will do our best to deliver an event to make you happy again.

Thank you for your understanding.

 

<Applicable Concert>

Love Live! Sunshine!! Aqours 5th Anniversary LoveLive! ~LET’S GO WONDER TRIP~

 

<About Refund>

 

Ticket for the venue / live streaming

[Refund Period]

June 22nd 2021, 10:00am JST – July 21st 2021, 11:59pm JST
*Any refund request after the deadline will not be accepted.

*5th anniversary premium goods will not be provided.

*Even if you do not receive the refund, 5th anniversary premium goods will not be delivered either.

Please make sure to process the refund within the period.

 

[How to Refund]

Refund procedures depend on which ticket agency you purchased from.

Please refer to the following website of each agency.

 

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[Customers who have purchased a ticket for the venue or live streaming at eplus]

Refund request is not necessary since a ticket has not been issued.

eplus will process the refund.

Please see the details from the following link.

http://eplus.jp/refund1/

eplus customer service : https://eplus.jp/sf/refund1

 

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[Customers who have purchased a ticket for the live streaming at Ticket Pia]

Please refer to the following link for the details.

https://t.pia.jp/guide/refund.jsp

Ticket Pia customer service : http://t.pia.jp/help/

 

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<About Earliest Advanced Lottery Ticket>

The earliest advanced lottery ticket that was enclosed in Love Live! Sunshine!! “Aqours 6th LoveLive! Dome Tour Theme Song CD “Fantastic Departure!” will be transferred to a concert which we will hold next year or later.

Please store it carefully.

We will announce the details later.

[How to check a serial number]

Please refer to the following link to check a serial number that you have used when applying for the concert.

https://eplus.jp/serial/

 

<About Earliest Advanced Lottery Ticket>[update]

Regarding the Earliest Advanced Lottery Ticket, we announced that the earliest advanced lottery ticket will be transferred to a Love Live! Sunshine!! Aqours 6th LoveLive! Dome Tour concert which will be held in 2022.

Event: February 12th 2022 (Sat) and 13th (Sun) at Vantelin Dome Nagoya / March 5th 2022 (Sat) and 6th (Sun) at MetLife Dome

We will announce more details of application at the “Aqours 6th LoveLive!” event website later.

●Event website:https://hideyuki.rr.nu/uranohoshi/sp_6thlive.php